Connect with others who have been there.
Support groups can offer reassurance, insight and connection during what may feel like an isolating time. Whether you’re living with pancreatic cancer, a carer, or navigating grief, there are options to help you feel supported in person, over the phone, or online.
Why join a support group?
Talking to others who’ve had similar experiences can provide comfort and clarity. Some people find they can speak more freely in a group setting, sharing feelings and questions they might not feel comfortable raising with friends or family.
There are different types of support groups, including:
- Peer-led groups organised by participants
- Professionally facilitated groups led by trained staff
- Informational groups focused on education and resources
Benefits of joining a support group
- Feeling less alone and more understood
- Easier expression of emotions
- Insight into the cancer journey and what to expect
- Shared advice on treatment, side effects and practical issues like work
- Support in coping with uncertainty or fear
- A sense of structure and routine
- New friendships and social connection
There are several ways you can connect with others to share support and information. Below are some of the services available; however we also recommend speaking with your healthcare team about finding cancer support groups in your area.
Online support groups
A free, monthly online support group for anyone affected by pancreatic cancer, including patients and carers. Each session provides a safe, welcoming, and confidential space to share experiences, learn from guest speakers, and connect with others.
- When: Second Thursday of each month
- Time:
- 1:30pm – 3:00pm (ACT, NSW, TAS, VIC)
- 1:00pm – 2:30pm (SA)
- 12:30pm – 2:00pm (QLD)
- Where: Zoom video conference (details provided on enquiry)
- Contact:
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📞 (02) 7207 6970
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The Cancer Council Online Community is a 24/7 space where people can share and read stories, ask questions, and find connection.
There are dedicated forums for people with cancer, survivors, carers, and those who have lost a loved one.
Telephone support groups
- When: First and third Wednesdays of the month
- Time: 1:30pm – 2:30pm (EST)
Open to anyone living with pancreatic cancer.
- When: First and third Tuesdays of the month
- Time: 1:30pm – 2:30pm (EST)
For people living with any advanced cancer, including pancreatic.
- When: Second and fourth Wednesdays of the month
- Time: 1:30pm – 2:30pm (EST)
For people caring for someone with any type of cancer.
A six-week program for those who’ve lost a loved one to cancer in the past two years. Facilitated by trained professionals.
- 📞 1300 755 632
- 📧 tsg@nswcc.org.au
These programs are a collaboration between Cancer Council NSW, Cancer Council Victoria, and Pancare.
One-on-one telephone support
Cancer Connect, run by Cancer Council, is a free and confidential telephone support service. You’ll be matched with a trained volunteer who’s been through a similar cancer experience.
They can share their story, offer emotional support and practical tips, and simply be someone who understands.
To access this service:
📞 Call Cancer Council on 13 11 20 and ask about Cancer Connect.
Cancer Council Support Line
Cancer Council provides free, confidential information and support in every state and territory.
You can call for help with questions and information, emotional support, practical advice on topics like finances or transport.
🕘 Available Monday to Friday, 9am–5pm (Note: Some states may offer extended hours.)